We collect the information you voluntarily provide to us (such as your name, phone number and email address) when you want to learn more about Staged Home Staging services or contact our Customer Support for assistance with your Staged Home Staging services.

Cookies – We do use cookies as part of our efforts to collect web statistics and to improve user experience on the website. Our website uses traffic log cookies to track visitor activity. We use this information to improve the content of our sites and provide visitors with a more relevant overall experience with our organisation and our site. We never share the information you provide us with third parties. If you do not want this site to place a cookie on your browser and track your activity, you may leave the site, or you may browse the site using privacy mode in your web browser. You do not need to have cookies enabled in your browser to view the Staged Home Staging websites, however for some applications, such as logging into a secure area on the Staged Home Staging websites, or the online shop, the sites may not display as expected when cookies are turned off. For more information about cookies, how to disable cookies in your particular browser, and how to remove cookies that have been placed on your machine, please visit http://www.allaboutcookies.org/manage-cookies/.

Explicit Information Gathering – You can examine our website without providing any information whatsoever. Accessing member sections, purchasing from the website and submitting the “contact us” form, however, requires users to give us contact information. This information is used to provide information to those who inquire about our services. This information is also used to get in touch with customers when necessary. Never does contact information get shared with third parties outside the Kingsley Home Staging partner network. From time to time, the information gathered through this site will be used to notify you about Staged Home Staging services and services that we think will be of interest to you.

If you fill out a web form on this site, your information will be stored in our CRM system. Some elements of your past browsing on this site may be available to our staff to determine your interests, so we may more effectively engage with you and improve our site. However, if you use private browsing as described above, you may provide us with your information without making your past browsing activity available. If you do not wish for us to have your personal information, please do not fill out any of the web forms on this site.

If you opt-in to our newsletter or any other marketing emails, clicking on a link in any of these emails may cause you to be personally identified on our site. It may cause some part of your past browsing history on our site to be available to our staff to determine your interests, so we may more effectively engage with you and improve our site. If you do not wish for this tracking to occur, you can unsubscribe from our mailings or use private browsing mode to avoid tracking.

Covert Information Gathering – Our site does not covertly capture information regarding the specific activities of any particular user. We do not have any arrangements with any other sites to track or monitor user activities on the web. The only personal information that we capture is that which has been specifically submitted to us through the request-for-more-information form.

Precautions For Children – Staged Home Staging does not attempt to collect personal information from children in any way. If a child sends personal information to us, and it can be identified as originating from a child, it will be deleted. We cannot always determine which information originates with a user who is a child. We do not maintain databases about children.

Information Usage – When you disclose personal information to us, it stays within Staged Home Staging and its trusted supplier network. The only exception involves disclosure to the government according to normal business practice, for instance for the collection of taxes, and according to the orders of a court, for example, responding to a subpoena or search warrant. We do not sell, rent, trade, lend, or otherwise transfer such personal information to affiliates, subsidiaries, sister companies, holding companies, parent companies, strategic partners, or any other organisation.

Links to Other Sites – This site may contain links to other sites. Staged Home Staging is not responsible for the security or privacy practices of these sites, the products or services offered by these sites, or the content appearing at these sites. Staged Home Staging does not endorse any of the products or services marketed at these other sites. We share these links purely for informational purposes.

We are committed to protecting the security of your personal information. However, while we take reasonable precautions to guard the personal information we collect, no security system is impenetrable.

Security Measures

Our site is protected by various security measures such as change control procedures, passwords, and physical access controls. We also employ several other mechanisms to ensure that the data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups.

Storage

Personal data collected by Staged Home Staging may be stored and processed in your region or in any other country where Staged Home Staging and its subsidiaries or service providers are located or maintain facilities. Staged Home Staging has put in place adequate mechanisms to protect personal information when it is transferred internationally, for example, by using the Standard Contractual Clauses as approved by the European Commission.

Retention

Staged Home Staging will retain your personal information for as long as we deem it necessary to enable you to use the website and your Staged Home Staging service, to provide services to you, to comply with applicable laws (including those regarding document retention), resolve disputes with any parties and otherwise as necessary to allow us to conduct our business. All personal information we retain will be subject to this Privacy Statement and our internal retention guidelines. If you have a question about a specific retention period for certain types of personal information we process about you, please send an email to jeanette@stagednz.co.nz

The following are basic questions you may have about our privacy statement. We recommend that you read the full statement for additional details.

Why is Staged Home Staging updating its privacy statement?
We now meet the high standards required by the European Union’s General Data Protection Regulation (GDPR) and have updated our privacy statement to reflect that. We also strive to simplify language and remove jargon, to make our privacy statement easier to read and understand.

What is the GDPR?
The GDPR is a regulation intended to strengthen and unify data protection for everyone within the European Union (EU). Although Staged Home Staging does not service this area, we believe that all our customers and users that may stumble upon our marketing and reading materials can benefit from its mandates, so we’re implementing it to our website which is globally visible. The GDPR requires greater openness and transparency from companies on how they collect, store and use personal data, while also imposing tighter limits on the use of personal data. You can learn more here.

How often do you anticipate updating your privacy statement?
We will update our privacy statement as necessary to ensure that our policies are in line with international regulations, our service and business practices.

What information does Kingsley Home Staging collect about me?
Staged Home Staging collects your name, phone number, email address, IP address, social identifiers, data provided by cookies and other similar technologies, functional data such as registration and system data, as well as additional service usage data, for instance, performance and activity information from Kingsley Home Staging service apps and their related hardware.

Why does Staged Home Staging need my information?
Staged Home Staging uses data to provide you with the best experience from the services we offer. We use data to communicate with you at your request.

How is my information used?
Staged Home Staging uses data for the following purposes:

• Service improvement
• Customer support
• Service performance analysis
• Communication and marketing

Does Staged Home Staging sell information to third parties?
No. We never have, and we never will.

Staged Home Staging retain and use provided information about our customers for the purposes of:

(i)         Carrying out credit checks, (including any overdue fines balance information held by the Ministry of Justice) assessing the Customer’s credit worthiness or responding to any credit enquiry about the Customer;

(ii)        Processing, creating and otherwise administering an account, including any application;

(iii)       Supplying Furnishings to the Customer;

(iv)       Dealing with requests, enquiries or complaints and other Customer care related activities and all other general administrative and business purposes;

(v)        Marketing any products or services to the Customer and carrying out market and product analysis and research;

(vi)       Enforcing Staged Home Staging’s rights under these terms and conditions;

(vii)      Carrying out any activity in connection with any legal, governmental or regulatory requirements that Staged Home Staging is subject to or in connection with legal proceedings, crime or fraud prevention, detection or prosecution; and

(viii)     Any other purpose as consented to by that Individual in writing from time to time, (collectively referred to as the “Purposes”).

(b)       any person or entity to provide Staged Home Staging such information as Kingsley Home Staging may necessarily require about that Individual for the Purposes;

(c)        Staged Home Staging to disclose information about that Individual as necessarily required for the Purposes, or as otherwise authorised by that Individual, including to:

(i)         Third parties who provide products or services related to the Furnishings that Staged Home Staging provides, such as dealers and suppliers;

(ii)        Credit reference agencies;

(iii)       Third parties to whom Staged Home Staging may be required to disclose information by reason of legal, governmental or regulatory authority or where Staged Home Staging believes in good faith that disclosure is necessary to protect or enforce Staged Home Staging’s rights or the rights, property or safety of others;

(iv)       Any other credit provider or any credit reporting agency for the purposes of providing or obtaining a credit reference, debt collection or notifying a default by the Customer;

(v)        Trusted third parties to provide services or perform functions on Staged Home Staging’s behalf; and

(vi)       To any other third party where that Individual has given its express consent for Staged Home Staging to do so.

In addition to clause 45, Staged Home Staging shall be entitled to collect, use and disclose information about an Individual in accordance with any applicable New Zealand privacy legislation.

An Individual is entitled to request access to and correction of any such information held about them by Staged Home Staging.

Staged Home Staging will maintain reasonable security safeguards to protect an Individual’s information and take reasonable steps to ensure that Individual’s information is not disclosed to an unauthorised person or entity.

Staged Home Staging will retain an Individual’s information for so long as is reasonably necessary to fulfil the Purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax or accounting requirements.

If an Individual fails to provide any information that is reasonably requested by Staged Home Staging, that Individual acknowledges that Staged Home Staging may not be able to set up an account for the Customer, or otherwise provide the Goods to the Customer.

Any information about an Individual that is collected by Staged Home Staging will be held by Staged Home Staging. Staged Home Staging’s address is 460 Mahurangi East Road, Algies Bay, Warkworth 0920, New Zealand.

With respect to this web site, there are two options regarding your personal information. If you wish to contact us about our services, then you need to disclose your contact information so that we can service your request. If you wish to remove your name and related information from our database after you’ve disclosed it, we will promptly take action to comply with your request. We are pleased to process address error correction notices and address change requests through any of the following channels:

• Sending electronic mail to info@kingsleyhomestaging.co.nz
• Sending regular mail to 17 Turutu Place, Long Bay, Auckland, 0630